Overview & Features

Teams CTI – SMART ADD-ON FOR MICROSOFT TEAMS

Small add on.

Great timesaver. :-)

Are you on the phone with Microsoft Teams?

Then you probably know the annoying copying, pasting and customizing of phone numbers in Microsoft Teams. Teams CTI solves this problem! Simply mark the number and transfer it to Microsoft Teams using a shortcut and call directly. Sounds easy? It is! Get to know Teams CTI.

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This is Teams CTI

Microsoft Teams is a great tool for digital communication in your company. However, using Microsoft Teams as a calling system is a challenge. You have to copy numbers from different programs, adjust the format and then paste them into Teams, which is time-consuming and nerve-wracking!

This is where Teams CTI comes in! This intelligent add-on allows calls to be made directly by selecting a number and also offers a shortcut to search your Outlook contacts and call directly. Get to know the advantages of Microsoft Teams in the 65-second video and see for yourself .

Features at a glance:

Call phone numbers simply by marking them.

Simply highlight a phone number in an email signature, on a website, or in another program and press your previously defined Teams CTI shortcut. The format of the number is automatically normalized and the call starts in Microsoft Teams.

Contact search directly via HotKey.

With NetPlans Teams CTI you always have easy access to all your Outlook and Exchange Global Address List (GAL) contacts! Whether you're surfing the web, working in Word or another program, with a simple keyboard shortcut you have a direct search option for all your contacts and you can call them via Microsoft Teams in no time. Quite simply and without interrupting your work.

Frequently asked Questions:

  • What are the system requirements for Teams CTI?

    Your Microsoft Teams account must have permission to dial phone numbers. 

    (Business Voice, Phone System or E5 License) 

  • Can I only use Teams CTI in conjunction with Microsoft Teams?

    Yes, Teams CTI is currently only intended for Microsoft Teams and Windows computers.

  • How much does Teams CTI cost?

    Teams CTI is licensed per user and costs €12.90 per user.

  • Are there monthly or annual costs?

    No, it is a one-time license price per user.

Do you need support with Microsoft Teams?

Feel free to contact us

teamscti@netplans.de

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We have many customers who already use Teams CTI for Microsoft Teams. The feedback from our customers is very positive and the time savings are enormous.

Maximilian Härter

CEO | NetPlans IT-Systeme GmbH

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